Privacy Policy

1. Introduction

Neuromeka USA ("Neuromeka," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of visitors, customers, partners, and users of our website. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with our products and services.

2. Information We Collect

We may collect the following categories of information:

Information You Provide

When you contact us, request a demo, download materials, or communicate with Neuromeka, we may collect:

• Name
• Company name
• Job title
• Email address
• Phone number
• Country or location
• Information about your automation needs or application requirements

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage information
• Referral source
• Cookies and similar technologies

3. How We Use Your Information

Neuromeka may use collected information to:

• Respond to inquiries and requests
• Provide product information and technical support
• Schedule demonstrations or consultations
• Communicate regarding products, services, events, and updates
• Improve our website, products, and customer experience
• Understand customer interests and automation needs
• Maintain business relationships with customers, partners, and suppliers
• Protect against fraudulent or unauthorized activity

4. Cookies and Analytics

Neuromeka uses cookies and similar technologies to improve website functionality and understand how visitors use our website. Cookies may help us:

• Analyze website traffic
• Improve website performance
• Remember user preferences
• Measure marketing effectiveness

We may use third-party analytics providers to help us understand website usage. These providers may collect information according to their own privacy policies. You can manage cookie preferences through your browser settings.

5. Sharing of Information

Neuromeka does not sell your personal information. We may share information with trusted third parties that support our business operations, including:

• Website hosting providers
• Analytics providers
• Customer relationship management (CRM) platforms
• Marketing service providers
• Technical service providers

These providers are permitted to use personal information only to perform services on our behalf. We may also disclose information when required by law or necessary to protect our rights, safety, or property.

6. International Data Transfers

Neuromeka operates globally and may transfer information between Neuromeka entities, including affiliated companies and service providers located in different countries. We take reasonable measures to ensure personal information is handled appropriately and protected in accordance with applicable privacy laws.

7. Data Retention

Neuromeka retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Requesting access to your information
• Requesting correction of inaccurate information
• Requesting deletion of your information
• Opting out of marketing communications

To make a privacy request, please contact us using the information below.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of personal information
• The right to correct inaccurate information
• The right to opt out of the sale or sharing of personal information

Neuromeka does not sell personal information. To submit a request, contact us using the information below.

10. Data Security

Neuromeka uses reasonable administrative, technical, and organizational measures to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. Neuromeka is not responsible for the privacy practices or content of those websites.

12. Children's Privacy

Neuromeka's website and services are intended for business users and are not directed toward children under the age of 16. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

Neuromeka may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Neuromeka USA
Email: sales@neuromeka.com
Address: 1501 Panther Loop, Bldg. 4B Pflugerville, TX 78660